Why no pre-orders?
There is a few reasons behind our no pre-orders policy, lots of delays worldwide is one reason and the main one is we just want a site where what you see is ready to ship, no stress, no delay, no drama, just awesome Geeky toys and gifts ready to go.
All orders ship within 1 working day on Royal Mail Tracked 48 or Parcel Force 48 subject to order size and weight. All products are shipped in boxes with plenty of packing.
Box condition policy?
While we always aim to send as close to mint as possible we can not always gurantee 100% mint boxes all the time. Some brands like Diamond Select are well known for box issues and some lines come of ever thinner backing cards like Mattel and Hasbro which can be prone to some corner damage from how they pack and ship. We advise those who are mint in box collectors to reach out before order to avoid disapointment.
Returns for change of mind can be made upto 30 days from purchase, returns must be in brand new sealed condtion and returned well packed. We reserve the right to refuse refunds where items have been opened or returned in plastic bags picking up damage in transite.
If there is a issue with the product please email us at email@example.com with as much info and photos as possible for us to help fix the issue for you.
We will be stocking a growing range of brands with Neca, Mezco, McFarlane, Hasbro, Mattel, Super7, Trick or Treat Studios and Diamond Select being just a few of those carried.